INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. We ensure that all product images accurately represent the item you will receive.
Please note that slight variations in color may occur due to lighting during photography or differences in screen displays.

If you have any concerns about sizing or fabric, feel free to contact us before placing your order.

Where can I view my sales receipt?

Once your order is successfully placed, you will receive a confirmation email containing your order details and receipt.

You can also view your order history anytime by logging into your account and visiting the My Orders section.

If you did not receive a confirmation email, please check your spam folder or contact us for assistance.

How can I return an item?

We accept returns within 7–14 days of delivery (you can adjust this policy).

To initiate a return:

  1. Email us at care@thewintage.com with your order number.

  2. Ensure the item is unused, unworn, and in original packaging.

  3. Once approved, we will guide you through the return process.

Refunds are processed after the item passes quality inspection.

Will you restock items indicated as “out of stock?”

Some of our pieces are limited edition and may not be restocked.

However, popular items may return based on demand.

You can contact us to check availability or subscribe to product notifications for updates.

Where can I ship my order?

We currently ship across India (or specify your region).

Shipping times typically range between 3–7 business days depending on your location.

International shipping may be available upon request — please contact us for details.

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